Terms & Conditions

Terms and Conditions

Welcome to Tostatura Caffee! These terms and conditions outline the rules and regulations for using our website, operated by ALMOSTAFA, located in Cairo, Egypt.

By accessing and purchasing from our online store, you accept these terms and conditions. If you disagree with any part, please do not use our website.

General Information

TOSTATURA CAFFEE is part of ALMOSTAFA, registered and located in Cairo, Egypt. We specialize in premium coffee beans, espresso, coffee capsules, and coffee machines.

Online Store Terms

By agreeing to these terms, you represent that you are of legal age in your country or region to make online purchases.

Products and Pricing

We aim to accurately display product descriptions and pricing; however, occasional errors may occur. Tostatura Caffee reserves the right to correct any inaccuracies without prior notice and to update information or cancel orders if inaccuracies are found.

Orders and Payment

• All orders placed are subject to acceptance by Tostatura Caffee.

• Payments must be completed at checkout. Accepted payment methods are indicated at checkout.

• Order confirmation emails do not constitute our acceptance of your order.

Shipping and Delivery

• We ship products across Cairo and throughout Egypt.

• Delivery timelines are estimates and may vary due to unforeseen circumstances.

• Customers are responsible for providing accurate delivery addresses.

Returns and Refunds

• Returns are accepted within 14 days of purchase if items are unopened and in their original packaging.

• Coffee beans, espresso, and capsules are not eligible for return once opened.

• Refunds are issued to the original payment method upon receipt and inspection of returned items.

Warranties and Repairs

Coffee machines purchased through Tostatura Caffee come with a manufacturer's warranty. Warranty details vary by manufacturer and product model.

Intellectual Property

All content on this website, including images, logos, product descriptions, and trademarks, is the property of ALMOSTAFA and protected by applicable copyright laws.

Limitation of Liability

Tostatura Caffee, its parent company ALMOSTAFA, or its affiliates shall not be liable for indirect or consequential damages arising from the use of products purchased through our website.

Privacy Policy

Please refer to our Privacy Policy section, outlining how we collect and manage personal information.

Modifications

Tostatura Caffee reserves the right to modify these terms at any time. Updated terms will be posted on this website. Your continued use constitutes acceptance of these updates.

Governing Law

These terms shall be governed by and interpreted in accordance with the laws of Egypt.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

TOSTATURA CAFFEE (ALMOSTAFA)
Email: tostatura-caffe@almostafa-ts.com
Phone: +201212045454